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PP Payment Bank account ( only inside European Union ) + PayPal Shipping by DHL incl. Tracking No.+Insurance Germany (Delivery Time: 1-3 days) Zone 1 - EU (Delivery Time: 3-4 days) Zone 1 (EU): Austria, Belgium, Bulgaria, Cyprus/Republic of (except north), Czech Republic, Denmark (not including the Faroe Islands and Greenland), Estonia, Finland (not including the Åland Islands), France (not including overseas areas and departements), Greece (not including Mount Athos), Hungary, Ireland, Italy (not including Livigno and Campione d'Italia), Latvia, Lithuania, Luxembourg, Malta, the Netherlands (not including areas outside Europe), Poland, Portugal, Romania, Slovakia, Slovenia, Spain (not including the Canary Islands, Ceuta + Melilla), Sweden, United Kingdom (not including the Channel Islands) |
Cancellation / Sale of return / Consequences of return / Defects
We do hope that you are content with the ordered Cambodia-Fine-Arts products and enjoy them.
It might happen that sometimes you won´t be content. In such a case we would ask you to read through the items below and call us. We are always keen to improve our customer service and will help you with problems of any kind.
Orders can be cancelled by phone wihout giving reasons as long as the ordered goods have not yet been shipped ba us. In case that the goods have already been shipped you can refuse the acceptance of the delivery, so that it will be returned by us. If you accept goods you have the following rigt of return:
Sale or return:
Accepted goods may be returned without giving reasons within two weeks by sending them. The deadline for returning goods starts with the receipt of goods and of this instruction at the earliest. Only in case of goods which cannot be sent as packages (e.g. in case of bulky goods, low density freight) you can also announce your wish of return in written form via letter, fax or e-mail. Shipment of goods or the announcement of your wish of return in time will ensure the deadline for returning goods. In any case the return of goods will be carried our on our risk an expense. Return or announcement of your wish of return must be sent to:
Cambodia-Fine-Arts
Owner: Lutz Müller
Karl-Lehr-Str.19
D-47053 Duisburg
phone.: +49-203-98410610
mailto: [E-Mail von eBay entfernt]
Consequences of return:
In case of an effective exercise of the right of return the services received from both sides as well as applicable benefits (e.g. compensation of use) are to be returned. In case of a reduction in quality which results exclusively from the inspection of goods as it might have been possible in a retail shop for example.
Defects:
Unfortunately it might also happen that the goods are not delivered in order. In this case the implied warrantly is valid wihout restricitions. Please get in contact as soon as possible with:
Cambodia-Fine-Arts
Owner: Lutz Müller
Karl-Lehr-Str.19
D-47053 Duisburg
phone.: +49-203-98410610
mailto: [E-Mail von eBay entfernt]
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